An option not to log content/changes to content in selected fields in discussion log

Idea ID 2765145

An option not to log content/changes to content in selected fields in discussion log

When working with sensitive information, we see a need to be able to prevent logging content/changes to content in fields containing sensitive information in the SMAX discussion log. A use case might be as follows:

Social Security Numbers, health information, sample number from lab systems etc.

This information might be used to identify a single patient and is thus regarded as sensitive information. A "no-log"-option on such fields would help us remove this information when closing a ticket and would also prevent information on the field content to be written to the discussion log.

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

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