Approval Delegation must be possible for multiple persons in UI and different kind of approvals

Idea ID 2769741

Approval Delegation must be possible for multiple persons in UI and different kind of approvals

hi,

at the moment the Approval Delegation UI in Service Portal only allows 1 person to be added.

It must be possible to define multiple persons as delegates.

this is possible already today via REST call on table 'TaskDelegationConf'. if multiple delegates for the same person are added via REST call, only the last one will be shown in the approval delegation UI. however the approval works for all entered delegates. so basically the functionality is already there, the UI just needs to be enhanced for the same.

furthermore it would be great if delegates can be configured for dfferent kind of approvals. e.g. if I am the manager for a person and at the same time owner of a device, I need the possibility to delegate this to different people.

thanks

daniel

3 Comments
Micro Focus Expert
Micro Focus Expert
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

Micro Focus Expert
Micro Focus Expert

I think there is very often not only a 1:1 relation from approver to delegates. makes sense to me 

Micro Focus Expert
Micro Focus Expert

I fully support that customers need to be able to delegate certain approval areas to different approvers.

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