Idea ID 2742924
All modules in SMAX have a preview form to provide an overview of the relevant request, task, incident, etc. See figure 1 for an example of this preview form on request.
Figure 1: Preview form on reques
For many of our customers, it would be very helpful to be able to add the “Attachment” section from the request (or whichever record type it is) in the preview. We therefore suggest that the Attachment section becomes a section or field which we can add to preview forms if need be.
Figure 2 below illustrates the suggested design outcome. Please note this is only a suggested illustration.
Figure 2: Suggested change (illustration)
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