Idea ID 2706662
Automated problem management: If we could define thresholds in Hot Topics and provide the capability to e.g. automatically create a problem (or task), we could automate problem management and remove the need to actively search, Potential thresholds could be:
"If a new topic appears with more than 25 records, create a task"
"If a predefined topic (e.g. SAP, Exchange, Virus) shows up more than 50 times, create a problem."