Big news! The community will be moving to a new platform April 21. Read more.
Big news! The community will be moving to a new platform April 21. Read more.

Cannot view Approved and denied requests in reports or on the approval view

Idea ID 2689560

Cannot view Approved and denied requests in reports or on the approval view

On the approval view we can see only pending approval requests. We should be able to see the past approval records. This data should also be available in reports.

Tags (2)
9 Comments
Micro Focus Expert
Micro Focus Expert
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

Micro Focus Expert
Micro Focus Expert

This is very important to have... very agree with this

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

customers must be able to track/audit the approvals / denials done

Captain Captain
Captain

Approval Inbox is needed to see all Approval requests in one place.

Cadet 3rd Class
Cadet 3rd Class

Yes, we need this too. And preferably also in the service portal approvals view.

Micro Focus Expert
Micro Focus Expert
Status changed to: Under Consideration

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

Cadet 3rd Class
Cadet 3rd Class

This is important for us and we hope MF can prioritize this item. 

Commodore
Commodore

Many customers have requested this change.
We also agree with previous comments that this should also be visible in the end user service portal, as approver of the task might not be an agent. 

Lieutenant Commander
Lieutenant Commander

Our Customer needs to see more details about the approval value(approved- denied) and by whom the action was taken and when. It's very urgent for the business.

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.