Cannot view Approved and denied requests in reports or on the approval view

Idea ID 2689560

Cannot view Approved and denied requests in reports or on the approval view

On the approval view we can see only pending approval requests. We should be able to see the past approval records. This data should also be available in reports.

Tags (2)
8 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

Micro Focus Expert
Micro Focus Expert

This is very important to have... very agree with this

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

customers must be able to track/audit the approvals / denials done

Super Contributor.. Lovi T Super Contributor..
Super Contributor..

Approval Inbox is needed to see all Approval requests in one place.

Marthe OS Contributor.
Contributor.

Yes, we need this too. And preferably also in the service portal approvals view.

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Under Consideration

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

Trond Riise
Frequent Visitor.

This is important for us and we hope MF can prioritize this item. 

Elise Rasmussen Super Contributor.
Super Contributor.

Many customers have requested this change.
We also agree with previous comments that this should also be visible in the end user service portal, as approver of the task might not be an agent. 

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