Change the graphical display of Request Task depending on the Closure Code

Idea ID 1657407

Change the graphical display of Request Task depending on the Closure Code

 

What is the situation:

Two possibilities to close a task

  • Close   No matter what Status Code is selected, the task gets the green tick, when a Status not equal Successful is selected.
  • Cancel No matter what Status Code is selected (even 1-Successful), the task gets the red tick. Furthermore the RF ticket will be closed (no review) when the user selects 1-Successful as Closure Code.

Accessibility for the User working on a Task

Close is easily visible in the Menu Bar, Cancel is hidden as a “More”-Option

What should be the situation:

The graphical designs for closed request tasks should be set in relation to the actual task closure code. There are a lots of graphical designs available in the task planner (https://docs.microfocus.com/SM/9.41/Codeless/Content/PD_only_content/applicationsetup/Task_planner.htm).

These designs should be used in the Request Management Module to direktly show the actual status of a request task in the overview within a request.

 

 

2 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes
 
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes
 
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