Create an incident from multiple support requests

Idea ID 1680729

Create an incident from multiple support requests

0 Votes

It should be possible to create an incident by selecting multiple support requests and click on a custom action "Create Incident". This feature currently is only present from problem creation, statung from HTA graph showing incidents grouped by topic.

Picture attached.

Roberto

2 Comments
Micro Focus Expert
Micro Focus Expert
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Declined

Thank you for your idea. At this time, your idea hasn’t received enough community support and doesn’t align with our priorities so we are closing this idea. But we may review this again in the future. Thank you for your support and continue posting & voting on ideas to help make our products better.

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