Data segregation for Knowledge Management

Idea ID 2827151

Data segregation for Knowledge Management

For Article and News published as externally there should be a way for data segregation on service portal and agent interface at a same time. If we use Entitlement Rule it works only for service portal but not for agent interface. And if we publish it internal than data domain is applicable but article and news are not visible in service portal. 

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Micro Focus Expert
Micro Focus Expert
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

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