Database, table structure of SLA module in SM classic

Idea ID 1653515

Database, table structure of SLA module in SM classic

Today, the data of the SLA module are spread accross several tables, which makes a usage of these data for reporting more time consuming. We would wish that the table structure of these SLA data becomes easier and in a better order

German translation:

Thema: DB – Tabellenstruktur – Derzeit sind die Daten des SLA-Moduls verteilt auf eine Vielzahl von Tabellen, was eine nachträgliche Nutzung dieser Daten für Reporting aufwändig gestaltet. Es wäre wünschenswert, wenn die Tabellenstruktur der SLA-Daten vereinfacht und aufgeräumter umgesetzt würde

4 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes
 
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

@AMUE_MF Could you please provide the detailed information about which data/tables should be reported without acrossing the tables?

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Declined

Thank you for sharing your idea in this platform. Based on number of votes and lab assessment, we will not consider this idea in SM roadmap.

Acclaimed Contributor.
Acclaimed Contributor.

May be creating a "database view"  either for reporting or workflow would be better.

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