Delegated Person Not Receiving Approval Notification

Idea ID 2758950

Delegated Person Not Receiving Approval Notification

0 Votes

Delegated Person Not Receiving Approval Notification. We are using SMA-SM 9.6. Change Approvers are delegating their approval to different person. Though its showing in their pending approval list, they are not receiving automatic approval notification email from system. Not sure whether it is a system issue or some configuration change to be done.

5 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Needs Clarification
 
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes
 
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

@Sadheeshan DN  Please go support ticket if you meet such issue.  This scenario should work.

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Declined
 
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Thank you expert, I shall follow your guidance!

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