Display only articles linked to the requestor

Idea ID 2754031

Display only articles linked to the requestor

Like it works for offering, the segregation of knowledge article, at least the internal ones, should propose articles linked with the requestor. Like his organisation, location or business unit or his role.

In our example, we manage HR requests of company members. This company is actually many companies. There are differents answers (so differents articles) according to the company you belong to. For the operator, see all articles induces error risk, which could be severe in this domain.

1 Comment
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

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