Displaying approval chain on SMAX portal

Idea ID 2697596

Displaying approval chain on SMAX portal

Hello,

Currently end users are unable to display the current pending approvals and future approvals in the Request detail. They can only see that the request is in Approval phase but they have no idea that who has approved and whose approvals are pending. They should be able to see the approval progress, comments and history of their requests.

Kind Regards,

6 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Honored Contributor.. Honored Contributor..
Honored Contributor..

Hello,

Thank you for the workaround. However this solution can show only the past, not the current approvers nor next approvers. What we're asking for is to be able to display current and next approvers on the portal.

Regards,

Alper Ozdemir

Micro Focus Contributor
Micro Focus Contributor

Hi, you can use the function CurrentApprovalStatus for getting the list of pending approvals. 

Create a rich text field on Request and then a set field rule on it to populate it with the ${entity.CurrentApprovalStatus} function. You should put this under the After Change event on the Approve phase of Request. You should as well add it as a Per schedule rule to trigger short after an update ( let's say  1sec) to catch all the asynchronous updates.

 
 
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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Needs Clarification

Thanks for all the votes and comments. We are looking into this as a future product enhancement. Check the notifications box to be emailed if the status changes.

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Under Consideration

Looks like this got set to 'Needs Clarification' instead of 'Under Consideration'.  Correcting that now.

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