Idea ID 1789503
The elapsed time value in SLT table is in minutes format we need to have a option to change it to different format
Option to provide to change the format of elapsed time
Benefits / Value :
Customer's has reported saying “average of elapsed duration” is displayed in minutes which is not in user friendly readable format (hour:min:sec format). Many of the report will be shown to senior management and it is not ideal to show them in millisecond or second format.
We should have a option to provide the report in the format of customer need say like hh mm:ss . This will help us to showcase SMAX OOB reports and also help customer on their SLA's and OLA's
Currently there is no way to change the value