Email notifications for Time Period Management

Idea ID 1650896

Email notifications for Time Period Management

In Service Manager 9.52, it does not appear that Time Period Management is sending out any Email notifications to the owner, owning group or the delegates associated with the Time Period record. There are no emails sent after the record is created or is in Pending Approval state. The only place that email is sent to Owner and Owning Group is after the approval.
Steps to reproduce:
1. Create new Time Period Definition and save it. (Make sure to fill in Owner and Owning Group fields).
2. Approve the record.
3. Retire the record.
4. Observe eventout and only emails that you will see are After Approval emails to Owner and Owning Group.

Tags (1)
1 Comment
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes
 
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.