End users portal searching or filtering

End users portal searching or filtering

End users may end up with 100's of requests in their portal and need some way of searching or filtering the requests.

Detail description:

User Story: As a team leader, I want to search/filter my open requests so that I can find the correct request
User Role: Team leaders, admin assistants the users who request multiple offerings for multiple people
Requirement: to be able to search and filter the open or closed request in the portal
Benefit: to pinpoint the correct request among so many requests
Value: Less time spent while trying to find the proper request.
Detailed Description: In the my requests page, the end users see their open and closed request. There is no search or filter capability there in the page. End users need to scroll down many times to find a specific request if there are more than 20-30 requests. The solution can be a filter box or a search on that screen as there is search on the offerings.

Tags (1)
7 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes
 
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Accepted
this idea has been accepted on our product roadmap, timing TBD. Subscribe to receive updates. (This is not a formal commitment, and subject to change)
Hergenroether Super Contributor.
Super Contributor.

 I totally agree with this.

Micro Focus Expert
Micro Focus Expert
Is there any update on this? Someone knows when this feature will be available?
Visitor.. Vinay S Kadival
Visitor..

Hi All,

I too agree,  when i click on Requests on the top there is SEARCH text box, need an option to search PT ticket if the tickets are handy or give a kind of filter to select dates that will really help users rather than scrolling down and navigating through pages to find a ticket.

Regards

Vinay S Kadival

jraile
Senior Member.
Status changed to: Delivered

Delivered in SMA 2019.05

Micro Focus Expert
Micro Focus Expert
As @jraile mentioned, I could see this new feature in the SMA-SM 2019.05 release. In this case, we search using the SD ticket, since 2019.02 there is not PT nor POR nor PR tickets.
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