Idea ID 1646837
Want to hide the Portal PT#’s (unique identifiers when an end user raises a Service Request or Support Request – want to hide both of the portal ID’s).
We understand the background to these identifiers – but they only have one ITSM backend and it creates confusion for the end users. They would be happy to hide it just on the portal.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.