In Service Portal, prevent "Submit" when using re-submit option until changes are made to order

Idea ID 1661215

In Service Portal, prevent "Submit" when using re-submit option until changes are made to order

When the user clicks "Resubmit" on an existing order, do not allow the "Submit" button to be clicked until either the quantity is changed, cart items are changed using the "Edit" button, or a cart item is removed from the order. This would help cut down on the issues / failures caused by the user options changing since the request was originally submitted.

3 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: New Idea

@kekal  we are not very clear about "This would help cut down on the issues / failures caused by the user options changing since the request was originally submitted.", could you please provide more details here?

New Member.

This is a great idea! Why give people the option of accidentally submitting an order that had not been updated?  This would ensure that the user has updated the order before resubmitting it. 

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes
 
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