List person's subcriptions in Live Support

Idea ID 2800852

List person's subcriptions in Live Support

Hi,

It may be useful to list the subcriptions a person has in the Live Support windows, in the same way we can now see Recent Incidents, Related CIs, Offerings...

This will allow the agents to have a detailed view of all the services that the person has active, in the case of the MSP, these can match the services contracted if the Provider is managing this services as subcriptions.

Thanks!

1 Comment
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

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