Idea ID 2685907
There are some missing links between request, procurement and stock management.
Today there is no relation between request and the purchase order. A service request can create a purchase order, but has only reference to the purchase order line. The request will be in phase fulfill without any knowledge of the status on the purchase order.
We would like to have a relation to the purchase order from request. The service request agent should be able to see the status at the purchase order. When the purchase order is completed, the agent can continue working on the request.
Ideally, the task plan on the offering should, when the PO is fulfilled, automatically reserve the asset in stock, and start the stock management procedure.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.