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Mouse over Activities tab table to display multiple lines popup window

Mouse over Activities tab table to display multiple lines popup window

0 Votes

Hi,

For HP SM 9.52 patch 3, when mouse over the table fields at Activities tab, it only popup single line window (refer to SD02068146).

Please enhance it to show multiple lines at the popup window.

Thanks

Ada  

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2 Comments
Ming-Yan_Li Valued Contributor.
Valued Contributor.

For table fields at Activities tab, if you mean  multiple values of "description" field, you can customize and display the full description information  by following below steps:

1. Log into windows client, Redesign the activity form such as "activityservicedesk.list" for interactions, "activityrequest.list"  for request, "activity.list.g" for other modules;

2. Chang the input value from "description,1"  to "description" for Description Column;

3. Click OK button twice to save the change;

4. Clear web client cache;

5. Restart web client.

There is one similar IDEA:

https://community.softwaregrp.com/t5/SMA-Idea-Exchange/Display-full-intormation-of-text-fields-arrays-in-a-list-format/idi-p/1651871

 

 

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