New Idea: Ability to add custom attributes to SMA End user portal

New Idea: Ability to add custom attributes to SMA End user portal

New Idea: Ability to add custom attributes to SMA End user portal.

Reason: All my customers are using custom attributes in the end user portal. come of them request conditional attributes in the end user portal for incidents.

It is big issue for them if the end user portal doesn’t support it.

 

Our customers always request to customize everything. Ability to customize almost anything was the biggest competitive advantage to select Service Manager.

 

 

Tags (1)
11 Comments
Micro Focus Expert
Micro Focus Expert

We support request details form customization in 2019.05 release. As long as the field is available in SM interaction table, the field can be added to the request details form on Service Portal.

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.