Idea ID 1669084
For SM 9.52 currently Oralce 12c R2 and /or ORacle 18c is not supported. Customer is upgrading ORACLE RDBMS to Oralce 12c R2 and /or ORacle 18c and needs this supported with SM9.52 . Benefits / Value: The new oracle version is available 12c R2 and include a lot of fixes for oracle Design details: A full support for this version of oracle 12c R2 and 18c with Service Manager 9.52 There is currently no workaround.
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