Print record for incident/request/change...

Print record for incident/request/change...


Our users would like to have a print finction to allow them to print the information of a ticket from the detailled view or the preview view accessible from the list of records.

That function would work like the send by email function to allow them to extract as a pdf the information of the ticket.

Thank you

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Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

CL2942-Michel Valued Contributor.
Valued Contributor.

I have the same problem.

What I plan is to created an external application that will call the REST API.


Frequent Visitor.

Hi, This will avoid us making some screen copies. It would be much more professional to be able to edit and share a pdf document


Outstanding Contributor.. Sissel Outstanding Contributor..
Outstanding Contributor..

We have a checkbox for print in the form, When checking the box, a OO jobb sends the content of the request to a print que. It works, however it's not very elegant. Should be fixed inside smax.

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