Provide tool to migrate the entire SMAX Service Catalog from one SMAX environment/tenant to another

Idea ID 1681140

Provide tool to migrate the entire SMAX Service Catalog from one SMAX environment/tenant to another

The catalog - categories, service definitions, as well as basic information in offerings can be exported and imported using csv.

However the associated complex data for offerings e.g.user options, business rules, task plans need to be migrated manually. 

We have lots of (complex) catalog items which need to be created and tested preferrably in non production environments before going into Production. A tool with the ability to migrate select complete (complex) catalog offerings from one tenant to another would be invaluable (reducing typo risks, enabling re-use across MSP tenants etc).

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16 Comments
Micro Focus Expert
Micro Focus Expert

This should be a must in SMAX. having the ability to import/export the catalog offerings and the related data: Task Plans, Default Values, Rules and User Options. Without this feature, the customer has to manually replicate the changes in the Production environment. Depending on the size of the customer Catalog, the go-live process can be really time consuming.

Cadet 1st Class Cadet 1st Class
Cadet 1st Class

Looking for an update as the original request was submitted 20 months ago?  Any idea of when this functionality will be released?

Cadet 1st Class Cadet 1st Class
Cadet 1st Class

I also think this would be a great functionality to have and would like an update to know when this will be implemented in a future release.

Micro Focus Contributor
Micro Focus Contributor

@Tonya SMAX Any update after "Idea is Accepted", this is must have functionality for SMAX to HCMX migration. Please update it has been more than 21 months

Micro Focus Expert
Micro Focus Expert

Hopefully you saw in the recent Release Readiness webinar that this is planned for the 2020.11 release. The idea will be updated after the release is GA. 

Micro Focus Contributor
Micro Focus Contributor

@Tonya SMAX Thank you very much for the update. This is much needed feature. Also i'm assuming this feature will apply for HCMX as well ?

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