Quickly see all services that are potentially impacted by an Incident

Idea ID 1625912

Quickly see all services that are potentially impacted by an Incident

Briefly describe your idea
When working on an incident I want to be able to quickly see all the services that are potentially impacted by that incident.

Why is this important, when it would it be used
I may need to notify the owners of these business services.  I also may want to check with users of those services to see if they are impacted.  Which services are impacted may also drive the urgency for the incident.

If you were designing the solution, how would  you do it?
Add an 'Affected Services' section to the incident format that uses the same logic as the section on the Change format.

4 Comments
Micro Focus Expert
Micro Focus Expert
Status changed to: New Idea

Thank you for sharing your idea! Let’s hear what the community has to say. Once there is enough community traction, it will be reviewed by the product team.

Micro Focus Expert
Micro Focus Expert
Status changed to: Waiting for Votes

Thank you for sharing your idea! Let’s hear what the community has to say. Once there is enough community traction, it will be reviewed by the product team.

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Thank you for your idea. At this time, your idea hasn’t received enough community support and doesn’t align with our priorities so we are closing this idea. But we may review this again in the future. Thank you for your support and continue posting & voting on ideas to help make our products better.
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Declined
 
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