Idea ID 2765630
Hi Team ,
Currently we can tag services to SLA it will be really beneficial if we can calculate SLA with different entites as well like Location and Customer .
Many times we see that for big organization they will have different SLA's for services based on customer and location . So if we have a parameter inbuilt it will be really useful to do the calculation based on customer /location
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.