SMA-SM FullName and UserID in RequestedBy field in Service Portal

Idea ID 2842161

SMA-SM FullName and UserID in RequestedBy field in Service Portal

A different requester can be selected for a catalog order. The display options are set in the backend and you can only choose between User-ID and Fullname. The portal should display both, because both options alone are not sufficient to identify the requestor.

4 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes
 
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Already Offered

this can be supported through entity picker.

Commodore Commodore
Commodore

Hi Ming,

I think I explained it badly. In the backend the User ID is set and this cannot be changed. In the frontend the user ID and the fullname should be displayed both.

Is there a possibility?

Kind regards

Ken

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

@kreigers Ken, by leveraging the entity picker, it does show both user ID and full name the same time. If you have different use case to be fulfilled, could you please provide more details with screenshot?

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