SMA-SM/SMAX: Setting the sorting of entries in user options (Entity Link) should be possible

Idea ID 2766729

SMA-SM/SMAX: Setting the sorting of entries in user options (Entity Link) should be possible

It should be possible to set the sorting of the user option entry list.

Example:

We have a catalog item/offering with an user option which is linking to another table.

If I want to order this item I will get a list of entries for this user option which is OOTB sorted by ID, logical name or similar.

In Service Manager itself and in the ESS Client it is possible to change this sorting e.g to the field DisplayLabel.

But this changes do not have an effect to the SMA SM Portal and also in the SMAX there is no way to change the sorting.

2 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

Frequent Contributor.
Frequent Contributor.

Please be aware that there is at least one more strange behaviour when using entity links: https://community.microfocus.com/t5/SMA-Idea-Exchange/User-option-entity-link-popup-list-filter-behavior-with/idi-p/2772410

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