SMAX Idea - Don't lose the work done when two users are editing the same content

[IgMoreno]

Some clients are worried about not blocking the edition of a request when another user is modifying it.

I know we are alerting with message "This is not the last version of the request" when we save it and another user saved it before while we was editing, but... in 2019.05 if you click on "accept" in this alert, you lose your changes to get the latest version of the request.

it will be good not to lose changes because this is frustrating for the users.

Expected behavior:

instead of lose changes, merge them with the updated content, alerting the user in those fields where both users made changes. (in that case, it's reasonable that the content for that field should not be overwritten).

Best regards

[Steve Anderson SMA-X]

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

[Steve Anderson SMA-X]

Thanks for submitting your idea! It looks like this is a duplicate with this one https://community.microfocus.com/t5/SMA-Idea-Exchange/Notify-Alert-User-of-Record-Lock/idi-p/1793410. We are closing this idea; please add your comments and vote to the duplicate.