SMAX to uCMDB cross launch /SSO

Idea ID 1682669

SMAX to uCMDB cross launch /SSO

0 Votes

Customer has configured below but still cross launch is not happening
1)    Configured correct ucmdb browser in SACM configuration under SMAX
2)    Added domain which was there in ucmdb in SMAX bo configuration and also tried SMAX domain in uCMDB
3)    Configured same in LWSSO file as well in ucmdb browser side and also at domain name and init string in Infra setting of ucmdb

Note : UCMDB is in support.xxx.aaa domain and SMAX is in support.xxx.bbb domain . Also we tried by leaving the domain in uCMDB blank
But still it is asking username and password

1 Comment
Micro Focus Expert
Micro Focus Expert
Status changed to: Declined

We have reviewed this idea and determined that it is asking about current functionality. Support requests should be posted on the User Discussions (link below) or with support

https://community.softwaregrp.com/t5/SMAX-User-Discussions/bd-p/ITSMA-q-and-a

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