Idea ID 1682669
Customer has configured below but still cross launch is not happening
1) Configured correct ucmdb browser in SACM configuration under SMAX
2) Added domain which was there in ucmdb in SMAX bo configuration and also tried SMAX domain in uCMDB
3) Configured same in LWSSO file as well in ucmdb browser side and also at domain name and init string in Infra setting of ucmdb
Note : UCMDB is in support.xxx.aaa domain and SMAX is in support.xxx.bbb domain . Also we tried by leaving the domain in uCMDB blank
But still it is asking username and password
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