Search for user in "Request on behalf" dropdown list does not work with first name or last name

Idea ID 1668117

Search for user in "Request on behalf" dropdown list does not work with first name or last name

I am trying to make this existing ER QCCR1E146989, https://softwaresupport.softwaregrp.com/group/softwaresupport/search-result/-/facetsearch/document/KM03109085 more visible and get votes to get this ER implemented.

In the SM Service Portal, you can only search on the uid of the ldap in the request on behalf dropdown list. However,  the dropdown list clearly show the first name and last name but you cannot search on them. This is not user intuitive design.

2 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Accepted

this idea has been accepted on our product roadmap, timing TBD. Subscribe to receive updates. (This is not a formal commitment, and subject to change)

Regular Contributor.
Regular Contributor.
Status changed to: Delivered

Delivered in SMA 2019.02

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