Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.

Submitted by and Requested for shows as Login Name Full Name

Idea ID 1632276

Re: Submitted by and Requested for shows as Login Name Full Name

In SMA SM Portal, when a request is submitted by a user, the "Submitted by" and "Requested for" are displaying the login name which does not always provide a good representation of who the person is. It would be preferable to display the Full Name and / or email address of the submitter and requested for.  This is how standalone Propel v2.20 and SMA_X Portal work.

Tags (1)
6 Comments
Micro Focus Expert
Micro Focus Expert

I agree with this. Some customers have login name that looks like some form of code. E.g. JoSmt31. The Full Name provide a better identifier. E.g. John A. Smith.

Micro Focus Expert
Micro Focus Expert
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be reviewed by the product team. 

CL2942-Michel Trusted Contributor.
Trusted Contributor.

Dont forget that a   fullName is not always unique. Here, we have 25  Michel Tremblay.

The contact name is unique in our HPSM environment

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

this idea has been accepted on our product roadmap, timing TBD. Subscribe to receive updates. (This is not a formal commitment, and subject to change)

Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Accepted
 
jraile Regular Contributor.
Regular Contributor.
Status changed to: Delivered

Delivered in SMA 2019.02

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.