Use STARTTLS for Smart Email inbound solution

Idea ID 2806515

Use STARTTLS for Smart Email inbound solution

When user is authanticated, the user password is in clear text format without STARTTLS for smart email inbound solution. 

Using IMAP or POP3 together with STARTTLS should be supported.

3 Comments
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes
 
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

@ilkimileri Hi, Service Manager supports STARTTLS. Could you please provide detailed scenario/information to make us more clearly about your issue? 

Regular Contributor.. Regular Contributor..
Regular Contributor..

Hi @Yana_Ding,

in the below document says that "Note Using IMAP or POP3 together with STARTTLS is not supported."

https://docs.microfocus.com/itom/Service_Manager:9.64/SetupSmartEmailIntegration

We are trying to make configuration for the smart email and our customer is using IMAP protocol. 

 

The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.