Virtual agent - add date type field to conversational mode, so users can select a date for service

Idea ID 2755982

Virtual agent - add date type field to conversational mode, so users can select a date for service

Use case:

I have an offering where user have to select a start date.
I want to use Virtual agent to request this offering in conversational mode, using NLU.

There is no option to add this kind of user option to the conversational mode in Virtual agent. so my agent can't ask about what start date the user wants for his service.

 

Expected behaviour:

add Date type field to the conversational mode, so users will be able to create conversations where VA ask about a date and the user is able to select it from the chat

 

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1 Comment
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

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