ability to specify better Search using fields such as ID=idnumber

Idea ID 2775367

ability to specify better Search using fields such as ID=idnumber

As per the current scenario, while search the tickets in "Related record" with ID-Number, if the original Incident does NOT have this ID-Number in it’s title or description, then probability of getting the result is very low.

Records are found with Higher Score if ID is included in their TITLE or Description. So we need the ability to search the ticket using field ID=idnumber

1 Comment
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Duplicate

Thanks for submitting your idea! It looks like this is a duplicate with this one [LINK TO DUPLICATE]. We are closing this idea; please add your comments and vote to the duplicate.

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