calendar widget for scheduling of appointments / on site support

Idea ID 2706666

calendar widget for scheduling of appointments / on site support

It would be great if a possibility to plan / communicate / update convenient time slots for on site support would exist. 

End users would be enabled to manage appointments with supporters in an easy way when creating / updating a request.

Use cases: The agents need to send an IT person to the desk of the reqester (e.g. hardware support, delivery of goods...). The requester should be able to provide a convenient time slot (or more than one).
Important: The requester should be capable to update these timeslot via the service portal in an easy way, e.g. if there are changes to his availability.

This functionality is often offered by "workplace management" tools.

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1 Comment
Micro Focus Frequent Contributor
Micro Focus Frequent Contributor
Status changed to: Waiting for Votes

Thank you for sharing your idea! It’s open for comments and kudos, and we’re looking forward to input from the community. Once there is enough community traction, it will be further reviewed by the product team.

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