Live Meetings for SMA-SM Software Community Technical Practitioners

Live Meetings for SMA-SM Software Community Technical Practitioners

We are pleased to provide a monthly teleconference series for SMA-SM practitioners. 

The meeting provides implementers with the opportunity to regularly exchange information on technical topics with Micro Focus, partners, and customers. This monthly discussion is a technical deep dive for those with implementation expertise or previous training.

NEW! Register through Go to Webinar to receive conference details, reminders and calendar appointments. http://tiny.cc/SMpf (Note: if you can not access the tiny link, you can go to this link for resigtration: https://register.gotowebinar.com/register/1712349026756938251 )

Register separately for Release Readiness; see below

Topics, dates and login information will be provided in this posting (and through the webinar reminder email). So block your calendar for every one month and check back regularly for topic updates described in the table below.  

Upcoming Meeting Schedule in 2020 

Date

Topic

June 2

Smart Email & Email Notification  

June 30

Cloud Deployment: AWS & Azure 

July 

SMA 2020.08 Release Readiness for SMA-SM

Aug 25

Accessibility

Sep 29

Open Localization for SMA-SM   

Oct

SMA 2020.11 Release Readiness for SMA-SM

Nov 24

TBD

Dec 15

TBD

                                                

Looking forward to your participation!

 

Previous Meeting Recordings

Date

Topic

Recording

April 14 2020

SMA 2020.05 Release Readiness for SMA-SM

Play recording

Mar 31 2020

SM In-tool Report

Play recording

Feb 25 2020

SM 9.64 Client Improvements, e.g. hashtag….    

Play recording

Jan 7 2020

SMA 2020.02 Release Readiness for SMA-SM (including Service Manager 9.64 updates)

Play recording

Dec 10

Technical Drill-down: Smart Search

·        General presentation of Smart Search algorithm

o   Influence of duplicates in the search text

o   Influence of repetition of words in the index fields

·        Best practices in administering Smart Search

o   How to manage the results weight between modules?

o   Are the positive advices received by an article taken into consideration in the algorithm?

o   Stop Words

o   Adaptive Learning

Play recording

Oct 29

Enhanced Change Analytics

Now Service Manager has a comprehensive collection of native built-in release control functionality and provides extended change management support without the need to integrate with the former product known as Release Control. Please join us for a discussion on change analytics implementation best practices and lessons learned. 

Play recording

Oct 21 2019

SMA 2019.11 Release Readiness for SMA-SM

Play recording

Sep 24, 2019

Hear important info about Flash EOL that impacts your usage of SRC

Play recording

August 7, 2019

SMA 2019.08 Release Readiness for SMA-SM (including SM 9.63 update)

Play recording

July 30, 2019

Evolution Program Update

Play recording

June 25, 2019

Mixed Mode Early Adopter Best Experience Sharing


Play recording

May 30,

2019

2019.05 Release Readiness for SMA-SM 

Play recording

March 21, 2019

SMA Service Portal for SM Technical Drill-down

Play recording

Feb 27, 2019

2019.02 Release Readiness for SMA-SM

Play recording

 

Note: Due to technical reason, some recordings are bit fuzzy. If you need a local copy for video and deck please contact ming.feng@microfocus.com.

 

 

Comments

Hi there, where can I get the slides shown in those various live meetings, e.g. for later reference and to follow the included links? Thanks in advance!


Hi there, where can I get the slides shown in those various live meetings, e.g. for later reference and to follow the included links? Thanks in advance!

 Good question, I´d like to know, too.

Couldn´t follow yesterdays session but the topic is important for one of our customers!

If you need one specific deck presented in the session, please contact

ming.feng@microfocus.com

 

 

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