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SM Suite Neighborhood Welcome to Service Manager Suite!
Your community for SMA-SM and Service Manager, including the next generation portal that works with recent releases of Service Manager. Be sure to subscribe to each forum to never miss an important posting!

Would you like to submit a product idea? Visit the SMA Ideas
News & Information

We are pleased to announce the launch of Idea Exchange for Service Management Automation  user community. The Idea Exchange is a web-based platform where users and practitioners like you can voice your ideas to improve the product, get feedback on your ideas, engage in dialogue with our product managers and SMEs, as well as vote on other’s ideas that you would like to see in the product. Learn More

 

Please join us for the 2019.02 SMA Suite Release Readiness Webinars (second session for SM added)

The Service Management Suite Release Readiness webinars are designed to ready your team for this latest release, and include an overview of new features and capabilities, live demonstrations, deployment and update details, and live Q&A.

For the 2019.02 release there will be two webinars for SMA-SM and one for SMAX, both repeated for additional time zone coverage.

Service Management Automation X (SMAX)
Release overview
Duration: 30
Recording

Service Management Automation SM (SMA SM)
Release overview
Duration: 60
Recording

SMA Service Portal Technical Drilldown
Thu, Mar 21, 2019 11:00 AM - 12:00 PM EDT
Duration: 60
Conference details: https://tiny.cc/SMrra2
Post recording Here

 

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