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SM Suite Neighborhood Welcome to Service Manager Suite!
Your community for SMA-SM and Service Manager, including the next generation portal that works with recent releases of Service Manager. Be sure to subscribe to each forum to never miss an important posting!

Would you like to submit a product idea? Visit the SMA Ideas
News & Information

We are pleased to announce the launch of Idea Exchange for Service Management Automation  user community. The Idea Exchange is a web-based platform where users and practitioners like you can voice your ideas to improve the product, get feedback on your ideas, engage in dialogue with our product managers and SMEs, as well as vote on other’s ideas that you would like to see in the product. Learn More

Please join us for the 2019.11 SMA Suite Release Readiness Webinars

The Service Management Suite Release Readiness webinars are designed to ready your team for this latest release, and include an overview of new features and capabilities, live demonstrations, deployment and update details, and live Q&A.
For the 2019.11 release there will be one webinar for SMAX and one webinar for SMA-SM, repeated for additional time zone coverage. Each webinar is suitable for both the business and system administrators.

Service Management Automation X (SMAX)
AMS/EMEA: 23-Oct-19; 08:00 AM – 09:00 AM; Americas/Los Angeles
Duration: 60
Conference details: http://tiny.cc/SMAXrrA
Recording Link (post event): Here

APJ 23-Oct-19; 11:00 AM – 12:00 PM; Asia/Singapore
Duration: 60
Conference details: http://tiny.cc/SMAXrrB
Recording Link (post event): Here

Service Management Automation SM (SMA-SM)
AMS/EMEA: 21-Oct-19; 08:00 AM – 09:00 AM; Americas/Los Angeles
Duration: 60
Conference details: http://tiny.cc/SMrrA
Recording Link (post event): Here

APJ: 21-Oct-19; 11:00 AM – 12:00 PM; Asia/Singapore
Duration: 60
Conference details: http://tiny.cc/SMrrB
Recording Link (post event): Here

Note: Partners and Internal MF register via Aspire to listen-in to this customer Release Readiness session, and also for the field-only Q&A (after the SMAX and SMA-SM series). Do not register using these customer links.

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