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Live Meetings for SMAX Software Community Technical Practitioners

Live Meetings for SMAX Software Community Technical Practitioners

We are pleased to provide a bi-weekly teleconference series for SMAX practitioners. 

The meeting provides implementers with the opportunity to regularly exchange information on technical topics with Micro Focus, partners, and customers. This biweekly discussion (Wednesdays at 8:00am Pacific) is a technical deep dive for those with implementation expertise or previous training.

NEW! Register through Go to Webinar to receive conference details, reminders and calendar appointments. http://tiny.cc/SMAXpf (Register separately for Release Readiness; see below) 

Topics, dates and login information will be provided in this posting (and through the webinar reminder email). So block your calendar for every two weeks and check back regularly for topic updates described in the table below.  

 Upcoming Meeting Schedule 

Date Topic
May 22

 SMA 2019.05 Release Readiness for SMAX

  • Session A for AMS/EMEA time zone
    • 22-May-19; 08:00 AM – 09:00 AM; Americas/Los Angeles (5-6 London GMT+1)
    • Register here (separate from regular PF registration) http://tiny.cc/SMAXrrA
  • Session B for AJP time zone
    • 22-May-19; 11:00 AM – 12:00 PM; Asia/Singapore
    • Register here (separate from regular PF registration) http://tiny.cc/SMAXrrB
June 5

Technical Drilldown: SMAX and CMS Integration

 

Previous Meeting Recordings (drop-in sessions are not recorded, and therefore not listed below)  

Date Topic Recording
May 8, 2019

Technical Drill-down: Open Localization Toolkit 

Play recording
Apr 24, 2019

SMAX best practice presentation and discussion: Change Management Best Practices

Comming soon
Feb 27, 2019

2019.02 Release Readiness

Short session on this release targeted at the SMA Service Portal for SM customers.  See here for meeting details

 

Play recording
Feb 13, 2019

SMAX Monitoring Best Practice Sharing

Customers, partners and SMAX service providers will share their experiences and lessons learned on monitoring SMAX.

Play recording
Jan  16

SMAX Implementation Best Practices & Lessons Learned

Please join us for a discussion on SMAX implementation best practices and lessons learned. While this is a a MF-led discussion, we invite customers, partners and our field to provide input either before or during the session. After collecting feedback from you, we'll update our documentation with the findings.  

 

Play recording
Dec 19, 2018

 

Studio App Best Practices

Building on the July 18 PF session on Studio (see link below) please join us for a discussion on Studio best practices and lessons learned. While this is a MF-led discussion, we invited customers, partners and our field to provide input either before or during the session.

Play recording
Nov 21, 2018

2018.11 Release Readiness (for SMAX and SMA Service Portal)

PLay recording
Oct 24, 2018

Office Hours: Solution Snippet - 3 levels of approval, notifications, and updating 'parent record'

Play recording
Sept 26, 2018

Technical Drill-down: Machine Learning

Play recording
Sept 12, 2018

SMAX best practice presentation and discussion: Knowledge Management

Note: recording starts 5 seconds into first slide

Play recording
Aug 15, 2018 SMAX 2018.08 Release Readiness Play recording
Jul 18, 2018 SMA Studio - create user-defined process-based applications codelessly  Play recording
Jun 20, 2018 SMAX best practice presentation and discussion: Incident Management Play recording
May 23, 2018 SMAX 2018.05 Release Readiness II - Technical Drilldown (SMA Studio, Aggregation, Enterprise Readiness Play recording
May 9, 2018 SMAX 2018.05 Release Readiness I of II Play recording
Apr 11, 2018 Extend OOTB reporting with Postgres views outside of SMAX Play recording
Mar 28, 2018 SMAX on AWS Play recording
Feb 28, 2018 SMAX best practice presentation and discussion: REST APIs, Data Load Play recording
Feb 14, 2018 2018.02 SMAX Release Readiness Play recording
Jan 31, 2018

SMAX best practice presentation and discussion: Service Catalog

Play recording
Jan 17, 2018

 SMAX best practice presentation and discussion: Request Management Overview (Service & Support Requests)

  • About these Best Practice Sessions [start 1:04]
  • Request Management Overview [start 2:35]
  • Configuration Use Cases [27:50]
  • Crawl (simple configuration): Reset a Task Plan [29:30]
  • Walk (intermediate configuration): Manage the flow of General Support Requests [34:00]
  • Run (complex configuration): Adding New User from Live Support [39:45]
  • Wrap Up (additional resources, survey) [48:12]
Play recording
Nov 8 SMA-X 2017.11 Release Readiness webinar 3 of 3 3 of 3 recording
Oct 25 SMA-X 2017.11 Release Readiness webinar 2 of 3  2 of 3 recording
Oct 11 SMA-X 2017.11 Release Readiness webinar 1 of 3 not available

 

 

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