Live Meetings for SMAX Software Community Technical Practitioners
We are pleased to provide a bi-weekly teleconference series for SMAX practitioners.
The meeting provides implementers with the opportunity to regularly exchange information on technical topics with Micro Focus, partners, and customers. This biweekly discussion (Wednesdays at 8:00am Pacific) is a technical deep dive for those with implementation expertise or previous training.
NEW! Register through Go to Webinar to receive conference details, reminders and calendar appointments. http://tiny.cc/SMAXpf (Register separately for Release Readiness; see below)
Topics, dates and login information will be provided in this posting (and through the webinar reminder email). So block your calendar for every two weeks and check back regularly for topic updates described in the table below.
Upcoming Meeting Schedule
SMA 2019.08 Release Readiness for SMAX
See here for meeting details
Previous Meeting Recordings (drop-in sessions are not recorded, and therefore not listed below)
|July 3, 2019||
Technical Drill-down 2019.05 release: Smart Virtual Agent
|June 19, 2019||
Technical Drill-down 2019.05 release:
|June 5, 2019||
Technical Drill-down: SMAX and CMS Integration
|May 22, 2019||
SMA 2019.05 Release Readiness for SMAX
|May 8, 2019||
Technical Drill-down: Open Localization Toolkit
|Apr 24, 2019||
SMAX best practice presentation and discussion: Change Management
|Feb 27, 2019||
2019.02 Release Readiness
Short session on this release targeted at the SMA Service Portal for SM customers. See here for meeting details
|Feb 13, 2019||
SMAX Monitoring Best Practice Sharing
Customers, partners and SMAX service providers will share their experiences and lessons learned on monitoring SMAX.
SMAX Implementation Best Practices & Lessons Learned
Please join us for a discussion on SMAX implementation best practices and lessons learned. While this is a a MF-led discussion, we invite customers, partners and our field to provide input either before or during the session. After collecting feedback from you, we'll update our documentation with the findings.
|Dec 19, 2018||
Studio App Best Practices
Building on the July 18 PF session on Studio (see link below) please join us for a discussion on Studio best practices and lessons learned. While this is a MF-led discussion, we invited customers, partners and our field to provide input either before or during the session.
|Nov 21, 2018||
2018.11 Release Readiness (for SMAX and SMA Service Portal)
|Oct 24, 2018||
Office Hours: Solution Snippet - 3 levels of approval, notifications, and updating 'parent record'
|Sept 26, 2018||
Technical Drill-down: Machine Learning
|Sept 12, 2018||
SMAX best practice presentation and discussion: Knowledge Management
Note: recording starts 5 seconds into first slide
|Aug 15, 2018||SMAX 2018.08 Release Readiness||Play recording|
|Jul 18, 2018||SMA Studio - create user-defined process-based applications codelessly||Play recording|
|Jun 20, 2018||SMAX best practice presentation and discussion: Incident Management||Play recording|
|May 23, 2018||SMAX 2018.05 Release Readiness II - Technical Drilldown (SMA Studio, Aggregation, Enterprise Readiness||Play recording|
|May 9, 2018||SMAX 2018.05 Release Readiness I of II||Play recording|
|Apr 11, 2018||Extend OOTB reporting with Postgres views outside of SMAX||Play recording|
|Mar 28, 2018||SMAX on AWS||Play recording|
|Feb 28, 2018||SMAX best practice presentation and discussion: REST APIs, Data Load||Play recording|
|Feb 14, 2018||2018.02 SMAX Release Readiness||Play recording|
|Jan 31, 2018||
SMAX best practice presentation and discussion: Service Catalog
|Jan 17, 2018||
SMAX best practice presentation and discussion: Request Management Overview (Service & Support Requests)
|Nov 8||SMA-X 2017.11 Release Readiness webinar 3 of 3||3 of 3 recording|
|Oct 25||SMA-X 2017.11 Release Readiness webinar 2 of 3||2 of 3 recording|
|Oct 11||SMA-X 2017.11 Release Readiness webinar 1 of 3||not available|