Highlighted
Outstanding Contributor.. Outstanding Contributor..
Outstanding Contributor..
79 views

2019.02 to 2019.05 suite update precheck error

Hello experts,

We are hitting a blocker with the upgrade of our SMAX environment when trying to upgrade from 2019.02 to 2019.05. The CDF is upgraded successfully. The suite update precheck however fails.

error.png

precheck.png

We don't get a report and there is no dirty data to clear.

We already have a support case for this but we wanted to ask the community if anybody else had this problem.

0 Likes
1 Reply
Highlighted
Acclaimed Contributor.
Acclaimed Contributor.

There should be more information in the log files.

https://docs.microfocus.com/itom/SMAX:2019.05/VersionUpdatePrecheck

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.