Highlighted
Honored Contributor.. Honored Contributor..
Honored Contributor..
97 views

Comments functions for "New comment added" notification.

Hello,

I'm trying to to user the "New comment added" notification template and i don't know how to fullfill some fields. the fields are:  comments.changer.name, commenter.visibility1, commenter.name1.

I searched the documentation and i could not find the list of  property_names to use the extract_property function for these fields.

Thanks.

0 Likes
3 Replies
Highlighted
Micro Focus Expert
Micro Focus Expert

Hello,

You shouldn't need to change the notification body. The existing format, as is, out of the box, will take into account the most recent three comments, based on what the user can see.

Best regards,

Brindusa

0 Likes
Highlighted
Honored Contributor.. Honored Contributor..
Honored Contributor..

Hello,

I'm trying to use it in a rule I created, and the email is empty in the fields that need to be filled out.

Att,

Eduardo Ward

0 Likes
Highlighted
Micro Focus Expert
Micro Focus Expert

Hello,

Make sure the comments can be seen by the person who is receiving the notification (example self service portal user will only see external comments).

Best regards,

Brindusa

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.