UPDATE! The community will be go into read-only on April 19, 8am Pacific in preparation for migration on April 21. Read more.
UPDATE! The community will be go into read-only on April 19, 8am Pacific in preparation for migration on April 21.Read more.
Captain
Captain
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Customise queries for Open and Closed tabs

We have installed SMA-SM and integrated it with Service Manager. When we log in to the portal and click on the Open or Closed tabs the number of requests does not match what we believe it should. How can we customise these queries?

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Captain
Captain

I have this same question.  Did you find a method to modify these queries?

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