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Established Member..
Established Member..
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Forcing a request closure

After opening a request, some changes were performed about service offering. The title is now empty, when I try to save or save and close the request, SMAX complains telling "You must complete fields [Title]". Apparently something get broken and the request stuck. Do you know if there is any way to force "close" state, therefore bypassing fields consistency checks?

Regards

E B.

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Micro Focus Expert
Micro Focus Expert

Re: Forcing a request closure

Hello,

If the rules preventing you from updating are not rendering rules, then you will not be able to bypass them. You can try to abandon the requests, in case the same rules don't exist. The other option is to perform a bulk update of these requests and populate the title field with some string.

Best regards,

Brindusa

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