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How can we send email with file attached?

I have a requirement to send out email with file attached. Example, i want to send out email on change record with implementation plan document attached to that email? 

This is an similar logic behind scheduled reports. 

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Micro Focus Expert
Micro Focus Expert

Hello,

As long as the attachments are embedded in a RICH_TEXT field you are including in the notification, the attachment will be part of the message.

Best regards,

Brindusa

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Hi Brindusa

Can you please demonstrate an example on an SMAX notification template? 

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Micro Focus Expert
Micro Focus Expert

Hi,

Just pick any out of the box notification template which includes a RICH_TEXT field.

You can even use the "Send email" action from the "More" menu. Obviously make sure you picked a record where you dragged an attachment in the Description.

Best regards,

Brindusa

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Hi @Brindusa Kevorkian 

Thank you. The suggestion only works if the attachment file is dragged into the RICH_TEXT field and the attachment doesn't reflect on the attachment tab.

But isn't a way to send the actual files from the attachment field via mail. Tried including the attachment field in the mail template and it just sent out the field content [file name, size, attachment id].

Potentially if i can automatic assign the attachments into a RICH_TEXT field would be alternative way to send out those files, but again i can't assign the attachment into RICH_TEXT field, it just assign the content details [attachment id, file name, etc]

 

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Micro Focus Expert
Micro Focus Expert

The "Attachment" field is a complex field, storing the list of files and the attributes. Just adding it to a template will not be enough.

If the requirement is to send the entire list of attachments, please submit a new idea.

Best regards,

Brindusa

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