Frequent Contributor.. Renuka Frequent Contributor..
Frequent Contributor..
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How to delete tenants production or staging

Hi,

How to delete  "Inprovision" tenants in staging or production.

Bset & Regards,

Renuka

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5 Replies
Micro Focus Expert
Micro Focus Expert

Re: How to delete tenants production or staging

Hello,

Could you please provide more details on what a "Inprovision" tenant is?

In general tenants can be deleted from the Suite Administration UI. Please follow the documentation on the concrete steps.

Best regards,
Brindusa

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Danol Trusted Contributor.
Trusted Contributor.

Re: How to delete tenants production or staging

I think she means, when creating a tenant, after the initial deploy and save, it says "in provision" for a while when its building.   Maybe its stuck in that phase, but i guess that is what she means with in provision state.

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Frequent Contributor.. Renuka Frequent Contributor..
Frequent Contributor..

Re: How to delete tenants production or staging

Hi,

Yes,tenant deployment was failed(Inprovision state).

I need to delete that tenant,while deleting it throwing some error(General error occurs!500 internal server error).Snapshot attached.

Best & Regards,

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Danol Trusted Contributor.
Trusted Contributor.

Re: How to delete tenants production or staging

And our next question is, what happens if you mark it and press delete? is that error 500 then coming up?

i'm not a professional but if you have the possibility, check the pods and the other stuff to see that everything is running as it should, if non productive state i would restart the suite and see if you can get it to go away and finish the build.

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Micro Focus Expert
Micro Focus Expert

Re: How to delete tenants production or staging

Agree, there is a need to look at the logs, what the errors are. It is hard to perform troubleshooting on the community, I suggest opening a ticket

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