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Trusted Contributor.. etravella Trusted Contributor..
Trusted Contributor..
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[SMA-X] Unable to add licences on autopass server

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Hi,

I meet a problem when I want to add my client licences on autopass server. It tells me that's "impossible to join remote host for the activation, please check that your Internet connection or proxy settings are correct."
I dont have any proxy, and all servers in my SMA-X instance have access to the internet, including the worker node that host autopass-lm pod of the suite.

Has anyone come across this problem before, and if yes, how can I solve it ?

In advance thank you.

Eric

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Micro Focus Expert
Micro Focus Expert

Re: [SMA-X] Unable to add licences on autopass server

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Eric,

For SMAX, you shouldn't use Autopass for setting the license, just use the Suite administration.

Best regards,

Brindusa

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Micro Focus Expert
Micro Focus Expert

Re: [SMA-X] Unable to add licences on autopass server

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Eric,

For SMAX, you shouldn't use Autopass for setting the license, just use the Suite administration.

Best regards,

Brindusa

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Trusted Contributor.. etravella Trusted Contributor..
Trusted Contributor..

Re: [SMA-X] Unable to add licences on autopass server

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Hi Brindusa,

I could actually add my licenses by installing the DAT files directly in the administration suite. At first, I only had the license validation codes, and I could only enter them on the autopass server, hence my problem. But with DAT files, it works perfectly.
Thank you.

Eric.

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