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Send Emails to a different address in development environment

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Hi,

we currently have 3 environments of SMAX: Development, Test and Production. The user and contact records in all environments have the official email address of the person as value for the attribute Email.

Of course we don't want to send the emails in the non-productive environments to the users, we'd like to send all outbound emails to a special mail account, to be able to see the layout of the emails.

Currently I only found the setting to deactivate the complete function of outbound emails. Is there a way to send all emails to a special email address, even though the user and contact records contain the "correct" email address of the employee?

Best Regards

Volker

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Micro Focus Expert
Micro Focus Expert

Re: Send Emails to a different address in development environment

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Hello,

There is no option to "ignore" the email address in the Person record if the email is sent to a specific user.

What you can try is a full bulk update on the Email field on all the Person records. Until the next time there is a change on the User record in BO to trigger a sync in the tenant, your dummy email address will stay in place.

Best regards,

Brindusa

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Micro Focus Expert
Micro Focus Expert

Re: Send Emails to a different address in development environment

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Hello,

There is no option to "ignore" the email address in the Person record if the email is sent to a specific user.

What you can try is a full bulk update on the Email field on all the Person records. Until the next time there is a change on the User record in BO to trigger a sync in the tenant, your dummy email address will stay in place.

Best regards,

Brindusa

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Micro Focus Contributor
Micro Focus Contributor

Re: Send Emails to a different address in development environment

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Hello Volker,

My customer wants to send on the Dev Tenant e-mails to a different e-mail server than for the PROD Tenant.

If it would be possible to optionally set the e-mail server per tenant  and to overwrite the system default, then it would solve this problem.

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Micro Focus Expert
Micro Focus Expert

Re: Send Emails to a different address in development environment

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Hello,

Yes, you have the option to override the SMTP server information configured in the Suite Administration. Per tenant configuration takes place in Administration > Application Settings.

Best regards,

Brindusa

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