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Send attachments attached to Requests via Mail to a specific Mail-Address

Hello Experts,

 

Our customer wants to send attachments attached to Requests via Mail to a specific Mail-Address.
Question Is this even possible in SMAX & if yes how?

I have been trying to find a way using Request`s notification templates, but I do not see an option to add the "Attachment" button to the notification.

 

BR,

Alex

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Micro Focus Expert
Micro Focus Expert

Hello,

If the files are embedded in one of the rich text fields included in the notification (example Description), they will be attached to the notification email.

You cannot configure the notification to include the files explicitly added in the Attachment section.

Best regards,

Brindusa

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